An Improved Preemption Policy for Higher User Satisfaction.

Iftekhar Ahmad Joarder Kamruzzaman Srinivas Aswathanarayaniah

Published in: AINA (2005)

Keyphrases

user satisfaction
information systems
service quality
perceived usefulness
information quality
perceived quality
structural equation modeling
user perceptions
databases
optimal policy
customer satisfaction
kolmogorov smirnov
database
software architecture
higher quality
quality attributes