Managing Information Systems Competence for the Competitive Advantage: An Empirical Analysis.
Ganesh D. BhattPublished in: ICIS (2003)
Keyphrases
- competitive advantage
- information systems
- knowledge management
- business world
- service quality
- business processes
- business strategy
- enterprise wide
- business information
- information technology
- business environment
- competitive environment
- user satisfaction
- market share
- customer relationship management
- project management
- strategic advantage
- erp systems
- business analytics
- knowledge management systems
- financial services
- health care
- case study
- databases
- competitive intelligence
- knowledge sharing
- market competition
- database