Customer Experience Analytics in Insurance: Trajectory, Service Interaction and Contextual Data.

Gilles Beaudon Eddie Soulier

Published in: ICITS (2019)

Keyphrases

data sets
data analysis
high quality
data structure
raw data
database
case study
training data
synthetic data
point of sale
information services
big data
end users
data mining
data points
knowledge discovery
user interaction
moving objects
missing data
image sequences
web services
historical data
databases