Novel Heavy-Traffic Regimes for Large-Scale Service Systems.
A. J. E. M. JanssenJ. S. H. van LeeuwaardenBritt W. J. MathijsenPublished in: SIAM J. Appl. Math. (2015)
Keyphrases
- service systems
- heavy traffic
- asymptotically optimal
- queueing networks
- steady state
- arrival rate
- long run
- limit theorems
- service rates
- queue length
- call center
- web technologies
- customer classes
- queueing model
- service level
- single server
- service oriented
- markov chain
- holding cost
- rapid development
- multiclass queueing networks