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Setting up a Mechanism for Predicting Automobile Customer Defection at SAHAM Insurance (Cameroon).
Rhode Ghislaine Nguewo Ngassam
Jean Robert Kala Kamdjoug
Samuel Fosso Wamba
Published in:
WorldCIST (2) (2018)
Keyphrases
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expert systems
database
selection mechanism
customer behavior
artificial intelligence
case study
risk management
retail banking
customer service
computational model
business processes
evolutionary algorithm
multi agent systems
decision trees
information retrieval
machine learning
real time