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User Involvement in Technology-Based Service Innovations in Telecom: Cases From India.
Ruchita Gupta
Dharmesh Gupta
Karuna Jain
Kirankumar S. Momaya
Published in:
IEEE Trans. Engineering Management (2023)
Keyphrases
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user involvement
user acceptance
mobile services
case study
end users
service providers
data processing
developing countries
web services
data analysis
user interface
cloud computing
electronic commerce
information and communication technologies