(2009) 'Intranet Satisfaction Questionnaire: Development and Validation of a Questionnaire to Measure User Satisfaction with the Intranet'.
Sébastien OrsiniKlaus OpwisJavier A. Bargas-AvilaPublished in: Interact. Comput. (2013)
Keyphrases
- user satisfaction
- structural equation modeling
- information systems
- information management
- service quality
- objective measures
- document management
- kolmogorov smirnov
- customer satisfaction
- perceived quality
- perceived usefulness
- user friendliness
- information quality
- quality attributes
- user perceptions
- competitive intelligence
- information content
- design process
- databases