Satisfaction is a function of users of logistics services in e-commerce.
Nebojsa VasicMilorad KilibardaMilan AndrejicSrdan JovicPublished in: Technol. Anal. Strateg. Manag. (2021)
Keyphrases
- internet usage
- end users
- user satisfaction
- internet services
- user centric
- rapidly in recent years
- service quality
- mobile applications
- mobile services
- electronic commerce
- user interface
- mobile commerce
- service oriented
- web environment
- personalized services
- information resources
- user specific
- smart phones
- product information
- value added services
- social media
- online services
- mission critical
- web services
- transparent access
- service offerings
- user experience
- customer satisfaction
- user groups
- user profiles
- content providers
- social networks
- multimodal interfaces
- information sources
- personal preferences
- location information
- internet service providers
- service providers
- mobile phone users
- user model