Risk and IT factors that Contribute to Competitive Advantage and Corporate Performance.
Michael L. GonzalesAdam M. MahmoodLeopoldo A. GemoetsLaura L. HallPublished in: AMCIS (2009)
Keyphrases
- competitive advantage
- knowledge management
- market competition
- business strategy
- business processes
- influencing factors
- business information
- competitive intelligence
- competitive environment
- service quality
- factors that influence
- risk management
- factors affecting
- financial services
- databases
- customer relationship management
- technological innovation
- business analytics
- decision making
- corporate governance
- market share
- factors influencing
- factors that affect
- business environment
- customer service
- information technology
- data analysis
- database