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Implementation of a Quality Management System (QMS) Based on TQM Principles for Cocoa MSEs: A Case Study in Cusco, Perú.
Edgar Wong
Gianpierre Pajuelo
Fernando Sotelo
Carlos Raymundo
Published in:
IHIET (2019)
Keyphrases
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management system
case study
test bed
high quality
decision support system
low quality
implementation details
database
information systems
website
design principles
user satisfaction
implementation issues