Investigating Accessibility Challenges and Opportunities for Users with Low Vision Disabilities in Customer-to-Customer (C2C) Marketplaces.
Bektur RyskeldievKotaro HaraMariko KobayashiKoki KusanoPublished in: ASSETS (2022)
Keyphrases
- market segments
- customer service
- electronic commerce
- customer satisfaction
- real world
- customer behavior
- individual user
- user groups
- end users
- vision system
- information sources
- real time
- potential customers
- lessons learned
- call center
- collaborative filtering
- computer vision
- marketing strategies
- image processing
- customer relationship management
- user interface
- user profiles
- user interaction
- credit card
- user centered
- recommender systems
- user generated content
- log data
- information seeking
- e learning
- social media
- product catalogs