An Investigation of the Effects of ERP Post-Implementation Support Structure on ERP/Business Unit Fit.
James WorrellPublished in: AMCIS (2007)
Keyphrases
- enterprise resource planning
- erp systems
- information systems
- business processes
- business process
- knowledge management
- case study
- customer relationship management
- change management
- service management
- management information systems
- workflow management
- mission critical
- data mining
- project managers
- hierarchical structure
- decision making
- activity monitoring
- event related potentials