Web-Based Context Aware Information Retrieval in Contact Centers.
Amit ThawaniSrividya GopalanV. SridharPublished in: Web Intelligence (2004)
Keyphrases
- context aware
- information retrieval
- contextual information
- context awareness
- mobile devices
- ubiquitous computing
- ambient intelligence
- smart environments
- ubiquitous learning
- ubiquitous environment
- information retrieval systems
- location aware
- context aware systems
- mobile users
- mobile computing
- smart home
- test collection
- language model
- search engine
- mobile environments
- pervasive computing
- context aware services
- ubiquitous computing environments
- context aware ubiquitous learning
- current context
- smart spaces
- query expansion
- mobile applications
- context aware computing
- distributed intelligent
- artificial intelligence