e-Commerce Online Intelligent Customer Service System Based on Fuzzy Control.
Dongmei WeiPublished in: J. Sensors (2021)
Keyphrases
- fuzzy control
- customer service
- fuzzy controller
- control system
- nonlinear systems
- multiple valued logic
- control method
- pid control
- dissolved oxygen
- customer satisfaction
- fuzzy systems
- electronic commerce
- fuzzy logic
- real time
- customer behavior
- pid controller
- fuzzy rules
- rule base
- intelligent systems
- internal model control
- neural network
- closed loop
- call center
- intelligent control
- artificial neural networks