Pseudo-conservation laws in cyclic-service systems with a class of limited service policies.

Kow C. Chang Deniz Sandhu

Published in: Ann. Oper. Res. (1992)

Keyphrases

service systems
conservation laws
service level
service oriented
web technologies
queueing model
enterprise systems
call center
stochastic systems
heavy traffic
stochastic models
state space
optimal policy
arrival rate
service selection