Outsourcing information systems: drawing lessons from a banking case study.

Lynne P. Baldwin Zahir Irani Peter E. D. Love

Published in: Eur. J. Inf. Syst. (2001)

Keyphrases

information systems
case study
lessons learned
information technology
knowledge management
business process
design science
user satisfaction
risk management
real world
decision making
computer systems
databases
sketch recognition
interactive video
united states
design process
service providers