Efficient and Collaborative Decisions for Supplier-Customer Services Management.
Catalin DimonDumitru PopescuRadu BîlbîiePublished in: ITQM (2022)
Keyphrases
- decision makers
- customer service
- decision making
- geographically dispersed
- service management
- configuration management
- knowledge management
- service oriented
- user centric
- service delivery
- web services
- collaborative environments
- service providers
- electronic commerce
- telecommunications networks
- data mining
- service platform
- operational decisions
- cost efficient
- ubiquitous computing
- collaborative learning
- supply chain
- management system