Digital Transformation and Business Process Innovation: A Car Rental Company Case Study.
Sílvia Bogéa GomesPaulo PintoFlávia Maria SantoroMiguel Mira da SilvaPublished in: BPM (Forum) (2020)
Keyphrases
- business process
- case study
- business processes
- business rules
- process model
- knowledge management
- software development
- ws bpel
- workflow model
- real world
- process mining
- development process
- business process management
- competitive market
- virtual organization
- business process modeling
- business process models
- inter organizational
- business intelligence
- design process
- event logs
- process improvement
- lightweight