From Chance to Serendipity: Knowledge Workers' Experiences of Serendipitous Social Encounters.
Ekaterina OlshannikovaThomas OlssonJukka HuhtamäkiSusanna PaasovaaraHannu KärkkäinenPublished in: Adv. Hum. Comput. Interact. (2020)
Keyphrases
- knowledge workers
- knowledge sharing
- knowledge management
- workplace learning
- social interaction
- knowledge intensive
- social networks
- case study
- information systems
- personal knowledge management
- learning community
- social factors
- end users
- social media
- knowledge acquisition
- information technology
- high level
- online communities
- social web
- machine learning