Evaluating the Process of Effective Business Change through e-Government: a case study.
Greg RobinsPublished in: ACIS (2002)
Keyphrases
- e government
- business process change
- business processes
- government organizations
- service delivery
- public sector
- knowledge management
- inter organizational
- digital government
- electronic government
- government services
- public administration
- case study
- developing countries
- process improvement
- business process
- governmental organizations
- service provision
- current practices
- data mining
- government agencies
- cost efficient
- enterprise wide
- technical solutions
- intellectual property rights