Evaluating business performance of wealth management banks.
Cheng-Ru WuChin-Tsai LinPei-Hsuan TsaiPublished in: Eur. J. Oper. Res. (2010)
Keyphrases
- information systems
- knowledge management
- decision making
- service delivery
- enterprise systems
- service management
- business process
- decision support
- business processes
- business management
- mission critical
- banking industry
- financial services
- business process management
- management information systems
- business intelligence
- change management
- competitive intelligence
- rfid technology
- enterprise wide
- workflow management
- data mining
- record keeping
- business models
- senior management
- network management
- commercial banks
- management system
- business world
- information management
- business users
- digital campus
- customer relationship management
- information technology
- venture capital
- data management
- manufacturing companies
- electronic commerce
- project management
- return on investment
- systems development
- inter organizational
- customer support
- data quality
- strategic management
- business applications
- smarter planet
- project managers