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A participative end-user method for multi-perspective business process elicitation and improvement.

Agnès FrontDominique RieuMarco Santórum G.Fatemeh Movahedian
Published in: Softw. Syst. Model. (2017)
Keyphrases
  • end users
  • business process
  • multi perspective
  • business processes
  • high quality
  • information sharing
  • real world
  • web services
  • lightweight