IT Adoption and Wireless Network Use for Logistics and Customer Service Performance in the Management of Freight Transport Enterprises.
Marta KadlubekDimitrios ChatzoudesDimitrios I. MaditinosPublished in: ISD (2023)
Keyphrases
- wireless networks
- customer service
- governmental organizations
- logistics industry
- wireless communication
- information systems
- customer support
- base station
- wireless networking
- technological innovation
- mobile computing
- inventory control
- wifi
- ad hoc networks
- multi hop
- e government
- low bandwidth
- supply chain management
- mobile networks
- customer satisfaction
- information technology
- access points
- decision making
- link layer
- knowledge management
- cost efficient
- supply chain
- wireless local area network
- data management
- wireless sensor networks
- medium access control
- network infrastructure
- information exchange