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Management of Telecommunications Services: A Vital New Content Area and a Course Model for the College of Business.
Young B. Choi
Faye P. Teer
Harold B. Teer
Published in:
Int. J. Inf. Commun. Technol. Educ. (2005)
Keyphrases
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management system
service delivery
information systems
probabilistic model
business processes
service management
data mining
web services
high level
content management