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Demand Response Service Certification and Customer Baseline Evaluation Using Blockchain Technology.
Giuseppe Sciumè
Emilio J. Palacios-Garcia
Pierluigi Gallo
Eleonora Riva Sanseverino
Juan C. Vasquez
Josep M. Guerrero
Published in:
IEEE Access (2020)
Keyphrases
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service requirements
customer service
customer satisfaction
management system
point of sale
third party
consumer market
web services
lead time
call center
service times
customer demand
service platform
service providers
evaluation method
service oriented
inventory control
electronic commerce
case study