Influential factors of online fraud occurrence in retailing banking sectors from a global prospective: An empirical study of individual customers in the UK and China.
Yan SunIan DavidsonPublished in: Inf. Comput. Secur. (2015)
Keyphrases
- influential factors
- commercial banks
- credit card
- online banking
- credit risk
- banking industry
- risk management
- retail banking
- internet banking
- hong kong
- fraud detection
- financial services
- electronic commerce
- marketing strategies
- anomaly detection
- evaluation method
- decision support system
- customer satisfaction
- banking services
- expert systems
- knowledge management
- risk analysis
- risk assessment