Emerging Technologies in the Service Sector: An Early Exploration of Item-Level RFID on the Fashion Sales Floor.
Claudia LoebbeckeClaudio HuyskensJanis L. GoganPublished in: Information Technology in the Service Economy (2008)
Keyphrases
- emerging technologies
- customer service
- user experience
- management system
- learning technologies
- radio frequency identification rfid
- supply chain
- service quality
- service oriented
- web services
- application level
- higher level
- mobile learning
- rfid technology
- service composition
- databases
- higher education
- low cost
- end users
- expert systems
- multimedia