Examining the Role of Tie Strength in Users' Continuance Intention of Second-Generation Mobile Instant Messaging Services.
Xiuyuan GongMatthew K. O. LeeZhiying LiuXiabing ZhengPublished in: Inf. Syst. Frontiers (2020)
Keyphrases
- instant messaging
- mobile applications
- mobile services
- communication technologies
- text messaging
- end users
- social networking sites
- online social
- mobile phone
- context aware
- social media
- user experience
- online social networks
- user interaction
- wireless communication
- user satisfaction
- service providers
- ubiquitous computing
- recommender systems
- mobile devices
- web services
- social networks
- data collection
- learning process
- continuance intention