The Relation between Customer and Time Averages in Queues.
Daniel P. HeymanShaler Stidham Jr.Published in: Oper. Res. (1980)
Keyphrases
- service times
- steady state
- electronic commerce
- arrival processes
- customer knowledge
- waiting times
- processor sharing
- service rates
- arrival process
- customer relationship management
- data mining
- queueing networks
- data sets
- marketing strategies
- transactional data
- real time
- search engine
- finite capacity
- priority queue
- state dependent
- customer satisfaction
- queue length
- neural network
- information systems