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Improving the efficiency of public administrations through business process reengineering and simulation: A case study.

Marta RinaldiRoberto MontanariEleonora Bottani
Published in: Bus. Process. Manag. J. (2015)
Keyphrases
  • public administration
  • business process reengineering
  • e government
  • policy making
  • workflow technology
  • case study
  • artificial intelligence
  • business processes
  • developing countries
  • cost reduction