Technical Aspect Extraction from Customer Reviews Based on Seeded Word Clustering.

Jean-Marc Davril Tony Leclercq Maxime Cordy Patrick Heymans

Published in: NLDB (2017)

Keyphrases

customer reviews
opinion mining
clustering algorithm
clustering method
k means
customer satisfaction
information extraction
opinion words
co occurrence
positive or negative
online product reviews
information retrieval
information sources
n gram
automatically extracting
product features