Services and customers equipment.
John M. GriffithsSadahiko KanoPublished in: IEEE Commun. Mag. (1987)
Keyphrases
- service providers
- customer service
- cost efficient
- web services
- end users
- ubiquitous computing
- business opportunities
- potential customers
- service oriented
- service quality
- service systems
- customer satisfaction
- business partners
- service composition
- location aware
- market segments
- customer support
- content providers
- financial services
- customer data
- service discovery
- marketing campaigns
- context aware
- cloud computing
- call center
- customer relationship management
- user groups
- web service composition
- information services
- computing environments
- information goods
- search engine