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A field evaluation of the Italian "Automated reverse directory assistance" service.
Cristina Delogu
Andrea Paoloni
Paola Ridolfi
Ciro Sementina
Published in:
Int. J. Speech Technol. (1997)
Keyphrases
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web services
semi automated
information systems
management system
evaluation methods
database
neural network
service providers
hierarchical structure
fully automated
service quality
gold standard
automated analysis