Sources of influences on customers' trust in ride-sharing: why use experience matters?

Zhen Shao Yue Guo Xiaotong Li Stuart J. Barnes

Published in: Ind. Manag. Data Syst. (2020)

Keyphrases

information sources
data sources
multiple sources
trust model
internet shopping
trust evaluation
online retailers
social awareness
steady state
user experience
customer satisfaction
service providers
individual differences
customer service
social capital
online banking