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Usability Evaluation of Artificial Intelligence-Based Voice Assistants: The Case of Amazon Alexa.
Dilawar Shah Zwakman
Debajyoti Pal
Chonlameth Arpnikanondt
Published in:
SN Comput. Sci. (2021)
Keyphrases
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usability evaluation
artificial intelligence
expert systems
eye tracking
usability testing
heuristic evaluation
information systems
database systems
usability problems
website
web search
information retrieval systems
virtual environment