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A Million Tweets Are Worth a Few Points: Tuning Transformers for Customer Service Tasks.
Amir Hadifar
Sofie Labat
Véronique Hoste
Chris Develder
Thomas Demeester
Published in:
CoRR (2021)
Keyphrases
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customer service
inventory control
customer behavior
social media
customer satisfaction
point sets
news articles
databases
data points
business strategy
governmental organizations