Delivering services in the new normal: Recording the experiences of UK public library staff during the COVID-19 pandemic.
Elaine RobinsonIan RuthvenDavid McMenemyPublished in: J. Libr. Inf. Sci. (2023)
Keyphrases
- public libraries
- service providers
- public services
- end users
- service oriented
- service discovery
- public health
- case study
- service composition
- web services
- service quality
- service oriented architecture
- information services
- mobile services
- service delivery
- government services
- policy makers
- digital collections
- government information
- agent technology
- user centric
- digital libraries
- lifelog
- national health