Customer equilibrium and optimal pricing in an M/G/1 queue with heterogeneous rewards and waiting cost rates.
Ole BuekerBara KimJeongsim KimPublished in: Oper. Res. Lett. (2020)
Keyphrases
- optimal pricing
- single server
- holding cost
- service times
- state dependent
- customer demand
- queue length
- inventory level
- waiting times
- steady state
- single product
- single server queue
- queueing systems
- special case
- queueing networks
- queueing model
- pricing model
- dynamic pricing
- arrival rate
- optimal policy
- heavy traffic
- markov chain
- call center
- total cost
- finite buffer
- parallel machines
- reinforcement learning
- markov decision processes
- expected cost
- fixed cost
- lost sales
- admission control
- stationary distribution
- lead time