Keyphrases
- business intelligence
- maturity model
- software maintenance
- iso iec
- data warehouse
- reference architecture
- data warehousing
- data analysis
- data mining
- enterprise resource planning
- business information
- software process
- decision making
- decision support
- end users
- sql server
- information and communication technologies
- knowledge management
- knowledge discovery
- case study
- microsoft office
- data mining applications
- decision makers
- business process
- data management
- web applications
- management system