Beyond Productivity in Software Maintenance: Factors Affecting Lead Time in Servicing Users' Requests.
Taizan ChanPublished in: ICSM (2000)
Keyphrases
- factors affecting
- software maintenance
- lead time
- software engineers
- supply chain
- software development
- software systems
- reverse engineering
- maintenance activities
- source code
- software engineering
- service level
- perceived usefulness
- inventory control
- user interface
- information systems
- object oriented systems
- software development and maintenance
- inventory level
- single item
- inventory systems
- setup cost
- program comprehension
- relational databases