Pragmatic text mining: minimizing human effort to quantify many issues in call logs.

George Forman Evan Kirshenbaum Jaap Suermondt

Published in: KDD (2006)

Keyphrases

text mining
key issues
knowledge discovery
data mining
web mining
text classification
information extraction
natural language processing
topic modeling
textual data
information retrieval
machine learning
database
scheduling problem
email
named entities
search engine
learning algorithm
log data
textual documents