1 queueing model with switching costs and finite time horizon.

Hans-Joachim Plum

Published in: ZOR Methods Model. Oper. Res. (1991)

Keyphrases

queueing model
switching costs
steady state
arrival rate
stationary distribution
call center
markov chain
service times
single server
queue length
heavy traffic
queueing networks
state dependent
individual level
prior studies
asymptotically optimal
network effects
information systems