Library self-service: Predicting user intentions related to self-issue and return systems.
Kuochung ChangChiao-Chen ChangPublished in: Electron. Libr. (2009)
Keyphrases
- human users
- intelligent systems
- complex systems
- case study
- user interface
- management system
- computer systems
- knowledge based systems
- user experience
- learning systems
- university library
- information retrieval
- user groups
- user input
- recommendation systems
- user model
- intelligent agents
- building blocks
- knowledge management
- end users
- recommender systems
- multi agent systems
- metadata
- e learning