Personalized Resource Recommendation for Staff Training in Complaint Management Systems.
Guangjie LiJunmin LingShengguang MengYumin LiaoPublished in: ICWL Workshops (2015)
Keyphrases
- management system
- personalized recommendation
- resource management
- user modeling
- personalized information
- training process
- collaborative filtering
- resource allocation
- news recommendation
- personalized services
- recommender systems
- database management systems
- training set
- web search
- neural network
- online learning
- training data
- personal preferences
- web personalization
- product recommendation
- feature space
- resource constraints
- adaptive learning
- training algorithm
- semi supervised
- web resources
- data management
- test set
- training examples
- training samples