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Exploring the Role of Social Media in e-Government: an Analysis of Emerging Literature.
Yogesh Kumar Dwivedi
Nripendra P. Rana
Mina Tajvidi
Banita Lal
Ganesh P. Sahu
Ashish Gupta
Published in:
ICEGOV (2017)
Keyphrases
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e government
social media
public sector
electronic government
developing countries
public administration
government organizations
digital government
artificial intelligence
website
data analysis
business processes
government services
current practices