Finetuning Analytics Information Systems for a Better Understanding of Users: Evidence of Personification Bias on Multiple Digital Channels.
Bernard J. JansenSoon-Gyo JungJoni SalminenPublished in: Inf. Syst. Frontiers (2024)
Keyphrases
- information systems
- multiple users
- user participation
- user satisfaction
- social media
- information technology
- user interface
- digital information
- daily life
- novice users
- social networks
- multi channel
- user feedback
- information seeking
- learning analytics
- user experience
- user interaction
- knowledge management
- end users
- health care
- user profiles
- data management
- sensemaking
- search experience
- data analysis