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How multidimensional benefits determine cumulative satisfaction and eWOM engagement on mobile social media: Reconciling motivation and expectation disconfirmation perspectives.
Hua Pang
Kaige Zhang
Published in:
Telematics Informatics (2024)
Keyphrases
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social media
user satisfaction
mobile devices
multi dimensional
mobile phone
m learning
social networking
user engagement
customer satisfaction
user generated content
mobile users
mobile applications
social networks
mobile learning
context aware
information systems
smart phones
e learning
online shopping