Impacts of Live Chat on Refund Intention: Evidence from an Online Labor Market.

Fangze Dai Lingfeng Dong Liqiang Huang Yu Tu

Published in: PACIS (2023)

Keyphrases

labor market
online learning
real time
job search
empirical evidence
instant messaging
information technology
email
online environment
chat conversations
database
data sets
computer mediated communication
text messaging