Mining Customer Feedbacks for Actionable Intelligence.
Lipika DeyS. K. Mirajul HaqueNidhi RajPublished in: Web Intelligence/IAT Workshops (2010)
Keyphrases
- marketing strategies
- transactional data
- actionable knowledge
- web mining
- electronic commerce
- artificial intelligence
- data mining
- mining algorithm
- customer service
- text mining
- customer behavior
- association rule mining
- frequent patterns
- data mining methods
- intelligent systems
- relevance feedback
- knowledge discovery
- call center
- customer segmentation
- customer data
- customer relationship management
- collective intelligence
- sequential patterns
- data mining techniques