Customer service robot model based on e-commerce dual-channel channel supply coordination and compensation strategy in the perspective of big data.
Changhao ZhangMengyu RenPublished in: Int. J. Syst. Assur. Eng. Manag. (2023)
Keyphrases
- big data
- dual channel
- customer service
- business strategy
- data processing
- mobile robot
- data management
- big data analytics
- vast amounts of data
- cloud computing
- customer satisfaction
- business intelligence
- sensory motor
- data analysis
- data science
- social media
- electronic commerce
- unstructured data
- data warehousing
- multi robot
- business analytics
- customer behavior
- multiagent systems
- knowledge discovery
- information sharing
- multi agent
- governmental organizations
- management system
- massive datasets
- databases
- real time
- data analytics
- data sources
- information technology
- machine learning
- data mining
- data sets